terms & conditions
Terms of Service (“Terms”)
Last updated: January 1, 2026
Please read these Terms of Service (“Terms”, “Terms of Service”) carefully before using the Jupiter Hollow Official Website website (the “Service”) operated by Jupiter Hollow (“us”, “we”, or “our”).
Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, customers, and others who access or use the Service.
By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Service.
Store Currency
All products, merchandise, tickets, and other items sold through jupiterhollow.ca are listed and charged in Canadian Dollars (CAD).
Ticket Sales
All ticket sales are final unless an event is cancelled.
Event dates, times, venues, supporting acts, and lineups are subject to change without notice.
Tickets purchased through this website are delivered electronically by email and serve as proof of purchase for entry. No physical tickets will be mailed unless otherwise stated.
For events with age restrictions, valid government issued photo identification may be required for entry.
If an event is postponed or rescheduled, purchased tickets will remain valid for the new date unless otherwise stated.
Admission may be refused for inappropriate behavior, intoxication, harassment, violence, or failure to comply with venue rules or local laws.
Merchandise & Shipping
We make every effort to process and ship orders promptly. Shipping times may vary depending on location, carrier delays, customs processing, weather conditions, or other circumstances outside our control.
Customers are responsible for providing accurate billing and shipping information at checkout.
We are not responsible for lost, stolen, delayed, or damaged packages once they have been transferred to the shipping carrier.
All sales are final unless an item arrives defective or incorrect.
Links To Other Web Sites
Our Service may contain links to third party websites or services that are not owned or controlled by Jupiter Hollow.
Jupiter Hollow has no control over and assumes no responsibility for the content, privacy policies, or practices of any third party websites or services. You further acknowledge and agree that Jupiter Hollow shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any content, goods, or services available through any such websites or services.
We strongly advise you to review the terms and privacy policies of any third party websites or services that you visit.
Intellectual Property
All content available on this website including music, audio, video, artwork, graphics, logos, photographs, designs, text, and branding is the property of Jupiter Hollow or its licensors unless otherwise stated.
No content from this website may be copied, reproduced, distributed, modified, or used commercially without prior written permission.
Limitation of Liability
To the fullest extent permitted by law, Jupiter Hollow shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from the use of this website, attendance at events, or the purchase of tickets or merchandise.
Use of the Service is at your own risk.
Governing Law
These Terms shall be governed and construed in accordance with the laws of Ontario, Canada, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms shall not be considered a waiver of those rights.
If any provision of these Terms is found to be invalid or unenforceable by a court, the remaining provisions shall remain in full force and effect.
These Terms constitute the entire agreement between us regarding the Service and supersede any prior agreements relating to the Service.
Changes To These Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time.
If a revision is material, we will attempt to provide reasonable notice prior to any updated Terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use the Service after revisions become effective, you agree to be bound by the updated Terms.
If you do not agree to the revised Terms, please discontinue use of the Service.
Contact Us
If you have any questions regarding these Terms, please contact us through the official website: