Privacy Policy
Privacy Policy
Last updated: January 1, 2026
This Privacy Policy describes how Jupiter Hollow (“we”, “us”, or “our”) collects, uses, and discloses your information when you use https://www.jupiterhollow.ca (the “Service”).
By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
Words with capitalized first letters have meanings defined under the following conditions. These definitions apply whether they appear in singular or plural form.
Definitions
For the purposes of this Privacy Policy:
You means the individual accessing or using the Service.
Company refers to Jupiter Hollow.
Affiliate means any entity that controls, is controlled by, or is under common control with the Company.
Account means a unique account created for you to access the Service.
Website refers to Jupiter Hollow, accessible from https://www.jupiterhollow.ca/
Service refers to the Website.
Country refers to Canada (Ontario).
Service Provider means any third-party company or individual that processes data on behalf of the Company.
Personal Data means any information that identifies or can be used to identify an individual.
Usage Data refers to data collected automatically when using the Service.
Cookies are small files stored on your device.
Collecting and Using Your Personal Data
Types of Data Collected
We may collect the following information:
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Email address
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First and last name
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Phone number
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Billing and shipping address
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Usage Data (browser, device, IP address, pages visited)
Usage Data
Usage Data is collected automatically and may include:
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IP address
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Browser type and version
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Pages visited
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Time and date of visit
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Time spent on pages
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Device identifiers and diagnostic data
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve website performance and user experience.
You can disable cookies in your browser settings, but some features of the Service may not function properly.
We use cookies for:
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Website functionality
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Security and fraud prevention
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Analytics and performance tracking
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Marketing and remarketing
Use of Personal Data
We may use your data to:
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Provide and maintain the Service
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Process orders and payments
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Deliver tickets and merchandise
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Communicate with you via email
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Provide customer support
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Send updates, promotions, and marketing (you may opt out anytime)
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Improve website performance and analytics
Sharing of Personal Data
We may share your information with:
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Payment processors (e.g. Stripe, PayPal)
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Email and marketing providers
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Analytics providers (e.g. Google Analytics)
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Shipping and fulfillment providers
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Legal or regulatory authorities if required
We do not sell personal information.
Retention of Data
We retain personal data only as long as necessary for:
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Order fulfillment
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Legal obligations
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Business operations and analytics
Transfer of Data
Your information may be processed outside your region. By using the Service, you consent to this transfer.
We take reasonable steps to ensure your data is handled securely.
Security of Data
We use commercially acceptable methods to protect your data, but no method of online transmission or storage is 100% secure.
Email Marketing
We may send promotional emails, updates, and newsletters.
You can unsubscribe at any time using the link provided in any email or by contacting us directly.
Analytics
We may use third-party services such as Google Analytics to understand website usage and improve the Service.
Payments
We use third-party payment processors.
We do not store credit card details. Payment information is handled securely by providers such as Stripe and PayPal.
Children’s Privacy
The Service is not intended for individuals under 13 years of age.
We do not knowingly collect personal data from children under 13.
Business Transfers
If Jupiter Hollow is involved in a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction.
Disclosure of Data
We may disclose personal data if required to:
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Comply with legal obligations
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Protect our rights or property
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Prevent fraud or misuse
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Ensure user safety
Links to Other Websites
Our Service may contain links to third-party websites. We are not responsible for their content or privacy practices.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated “Last updated” date.
Contact Us
If you have any questions about this Privacy Policy, you can contact us: